Refund policy
Returns & Exchanges:
Due to health and wellness concerns, we are not excepting returns or exchanges. All sales are final.
To ensure full health and safety for our workers and customers, we have scaled back our daily operations to allow two workers on site fulfilling orders. Due to these health concerns, we will not be accepting returns, or exchanges until further notice. We appreciate your patience and understanding and your continued support.
Lost, Stolen or Damaged Orders:
We do not cover or replace any lost or stolen packages domestic or international. All orders are shipped with care and package carefully by our team. In the event your package arrives damaged due to complications during transit, you will need to reach out to the chosen carrier regarding the eligibility of compensation. We will not cover or replace damaged packages.
We do not cover or replace any lost or stolen packages domestic or international. All orders are shipped with care and package carefully by our team. In the event your package arrives damaged due to complications during transit, you will need to reach out to the chosen carrier regarding the eligibility of compensation. We will not cover or replace damaged packages.
ADDITIONAL NOTES
Vinyl records are packed in perfect condition. We pack our vinyl as securely as possible in crafted boxes and mailers. Please be aware we DO NOT* issue refunds/partial refunds or replacements for minor cosmetic damage, such as corner dings, bends, split inserts, and so on. Once the album leaves our warehouse it’s handling is not in our control so in some cases this type of wear is unavoidable.
To help ensure all fans have a chance to obtain an album we have limited it to 3 of any variant per customer. This will help offset the amount of resellers price gauging the albums.
To ensure all orders are processed correctly and are delivered on we will no longer be combining orders in most cases. To avoid multiple shipments and additional shipping costs please make sure all items you want to purchase are added to your cart before finalizing the transaction.
To help ensure all fans have a chance to obtain an album we have limited it to 3 of any variant per customer. This will help offset the amount of resellers price gauging the albums.
To ensure all orders are processed correctly and are delivered on we will no longer be combining orders in most cases. To avoid multiple shipments and additional shipping costs please make sure all items you want to purchase are added to your cart before finalizing the transaction.