Hello everyone, I have received a few emails regarding The Maine's "Anthem For A Dying Breed" pre order. Some customers did not receive the free download that was sent out with their purchase. I personally apologize for the delay in your free download. I hope this blog can help resolve your technical problems.
1. Reason: Your download code was sent to your emails SPAM folder.
Solution: Search in your SPAM folder for the email address "firstname.lastname@example.org". Please make sure to check this email address as "NOT SPAM". This should solve the problem!
2. Reason: The email you provided at check out and the email you are checking are different!
Solution: Simply check your "confirmation" statement for the email address provided at check out!
3. Reason: Our system is not recognizing your email address. This is our fault!
Solution: Please send me an email at "Support@eightyonetwentythree.com". I will help solve all of your problems!
Please make sure to follow these two instructions when sending the email. This will help speed up the process!
Subject: Confirmation #
Please make sure to attach your order confirmation. (This is your receipt)
I apologize for the hassle but we are working extra hard today to solve all of your problems and deliver your FREE copy of "Good Love". We appreciate the support and excitement around the launch of 8123.